If you have any suggestions or questions, please feel free to contact us at
viroplay@sina.com.
We will review your question as soon as possible and get back to you within 15 days after confirming the user's
identity.
For a faster resolution to your issue, please provide the following information in the email:
A detailed description of the problem or suggestion you encountered Information about the device and operating
system you use The error message or screenshot you encountered (if available)
We appreciate your support! We will continue to work hard to improve our services and provide you with a better
gaming experience.